Privacy Policy

RJ Facilities (UK) Ltd

RJ Facilities (UK) Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information submitted through our website.

Who We Are

RJ Facilities (UK) Ltd
The Old Granary
Dunton Road
Laindon
Essex
SS15 4DB
United Kingdom

Operational Office:
Unit 9, Cockridden Farm Industrial Estate
Brentwood Road
Ingrave
Brentwood
CM13 3LH

Email: helpdesk@rjfacilities.co.uk

Website: https://rjfacilities.co.uk

What Information We Collect

We may collect and process the following information when you contact us through our website:

  • Name
  • Email address
  • Telephone number
  • Enquiry details and message content
  • General website usage information through analytics tools

We only collect information that is necessary to respond to enquiries and provide our services.

How We Use Your Information

We use the information provided to:

  • Respond to enquiries submitted through our website
  • Communicate regarding facilities management and maintenance services
  • Improve our website functionality and user experience
  • Monitor website performance and visitor usage statistics

We do not sell, rent or trade personal information to third parties.

Contact Forms

When you submit an enquiry through our contact form, the information provided is sent securely to our internal team by email.

Enquiry data is retained only for the purpose of responding to and managing enquiries and is typically deleted within 12 months unless ongoing communication or legal obligations require longer retention.

Cookies

Our website uses cookies to help improve user experience and website functionality.

We use a GDPR-compliant cookie consent system which allows visitors to manage their cookie preferences.

A separate Cookie Policy is available which explains the types of cookies used on this website.

Google Analytics

This website uses Google Analytics to help us understand how visitors interact with the website.

Google Analytics collects anonymous information including:

  • Pages visited
  • Time spent on the website
  • Device and browser information
  • General geographic location

This information helps us improve website performance and usability.

Google Analytics may place cookies on your device subject to your cookie preferences.

Google Maps

Our Contact page may contain embedded Google Maps content to help visitors locate our office.

Google Maps may collect usage data and cookies in accordance with Google’s own Privacy Policy.

Google reCAPTCHA

This website uses Google reCAPTCHA to help prevent spam and automated abuse of our contact forms.

Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Data Security

RJ Facilities (UK) Ltd takes appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

Third-Party Services

We may use trusted third-party providers to support website hosting, analytics and security functions. These providers only process personal data where necessary and are expected to maintain appropriate security and confidentiality standards.

External Links

Our website may contain links to external websites, including LinkedIn. We are not responsible for the privacy practices or content of external websites.

Your Rights

Under UK GDPR legislation, you may have the right to:

  • Request access to personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal data where appropriate
  • Object to or restrict certain processing activities
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To make any data-related request, please contact:

helpdesk@rjfacilities.co.uk

Changes To This Policy

RJ Facilities (UK) Ltd may update this Privacy Policy from time to time to reflect changes in legal requirements, website functionality or business operations.

Any updates will be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

RJ Facilities (UK) Ltd
helpdesk@rjfacilities.co.uk